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Services Offered


 

White Glove Delivery
  • Delivery of household and office furniture
  • All furniture blanket wrapped and secured for transportation
  • All deliveries completed by professional and experienced team
  • Deliveries include placement and disposal of all packing materials
  • Moving existing items is available for an additional fee
  • Store transfers are offered at a discounted rate for items received at our warehouse
Assembly and Installation
  • Assembly and installation of office and household furniture
Receiving
  • Receiving hours are Monday through Friday from 9:00am to 4:00pm
  • The first 10 days of storage are included with our receiving fees
  • All items are immediately inspected for damage upon receipt
  • All items are unpacked for inspection, re-packaged and placed into inventory
  • Freight collects can be paid for customers with a current account
  • Freight Claims can be filed for items received damaged for a $30 fee
Storage
  • Storage and consolidation offered for all items
  • Items stored safely and protected from damage
  • Each piece entered into bar-coded system for efficient inventory and location
  • Inventory lists provided once every calendar month at request of customer
Internal Rearrange
  • In-home and showroom rearranges
  • Rearranges include labor and all equipment
Will Call
  • Merchandise is available for pick up at our warehouse
  • Will Call hours are: Monday, Wednesday and Friday from 9:00am to 4:00pm and Tuesday and Thursday from 9:00am to 5:30pm
  • No appointment is necessary
  • Loading assistance is always provided
Packing and Shipping
  • Packaging and shipping assistance is available for customers needing furniture shipped anywhere in the world
Charity and Salvage Pick-Up
  • Delivery of unwanted items to the charity of your choice. 
  • Donation receipts mailed to you for tax purposes
  • Disposal and recycling
Single Man Deliveries
  • Single man deliveries are offered for a discounted rate.  Our discretion will be used to determine when a single man delivery is applicable
Guardian Furniture Protection
  • Warranty protection programs are available for upholstery and leather
  • Guardian Fabric Protector includes ten-year full replacement warranty
  • Guardian leather care system includes a five-year warranty
  • Protection professionally applied prior to delivery
  • In-home treatment for your existing furniture is available
Furniture Repair
  • Wood, leather and upholstery repair
  • Mobile service if needed

 
© The Big Guys 2009. 13625 NE 126th Place #450 • Kirkland, WA 98034 • Ph: (425) 820-8500